Welcome to Elevate Luxury. These Website Terms of Use (these “Terms”) are an agreement between you and Elevate Luxury LLC, an Indiana limited liability company, together with its subsidiaries, affiliates, divisions, and operating brands, and their respective successors and assigns (collectively, “Elevate Luxury,” “we,” “us,” “our”). They explain the rules for using our website at https://elevate-luxury.com/ and any pages, forms, and features connected to it (the “Site”). “You” means anyone who visits or uses the Site.

1. Acceptance of These Terms

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site on behalf of a company or other organization, you confirm that you are authorized to accept these Terms on its behalf.

2. Eligibility

You must be at least 18 years old to use the Site’s reservation, quote, or contact features. The Site is intended for use by people in the United States. Using the Site does not mean you are eligible to rent a vehicle; renters and drivers must also meet the age, license, insurance, verification, and other requirements stated in our Rental Agreement and Terms & Conditions.

3. Reservations, Quotes, and Availability

Rentals are governed by a separate agreement. Vehicle rentals are governed by our separate Rental Agreement and Terms & Conditions (together with the Rental Record and any other documents you sign at booking or pickup, the “Rental Agreement”). These Terms govern only your use of the Site; they do not change, add to, or replace the Rental Agreement. If anything in these Terms conflicts with the Rental Agreement, the Rental Agreement controls for that rental. Chauffeured transportation, Sprinter group rides, and any security coordination are likewise subject to the written confirmation, quote, or service agreement we provide for that service, which controls over these Terms.

Requests are not guaranteed. Submitting a reservation, quote, or contact request through the Site is a request only. A reservation is not confirmed until we confirm it in writing and you complete our verification steps and sign the Rental Agreement. We may decline or cancel any request, in our discretion, consistent with the Rental Agreement and applicable law.

Vehicle information, pricing, and availability. Vehicles shown in the Explore Collection and elsewhere on the Site are subject to availability and may change without notice. Photos, colors, trims, features, and specifications are for general illustration and may differ from the specific vehicle provided. Prices, quotes, and estimates shown on the Site are not final; taxes, fees, deposits, and other charges are itemized at checkout and in the Rental Agreement. We work to keep Site information accurate, but errors can happen, and we may correct any error in pricing, availability, or descriptions, including after a request is submitted.

4. Site Content, Intellectual Property, and Trademarks

The Site and its content, including text, photographs, video, graphics, logos, design, and the selection and arrangement of that content, are owned by or licensed to Elevate Luxury and are protected by copyright, trademark, and other laws. “Elevate Luxury” and our logos are our trademarks. You may view and print pages of the Site for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from Site content, or use our name or logos, without our prior written permission.

Vehicle manufacturer names, model names, and logos (for example, Mercedes-Benz, AMG, G-Class, Cadillac, Escalade, and Chevrolet) are trademarks of their respective owners. We use them only to identify the vehicles we offer. Their use does not mean that any manufacturer sponsors, endorses, or is affiliated with Elevate Luxury.

If you believe content on the Site infringes your copyright or other rights, please contact us using the information in Section 15 and describe the content and your rights in it.

5. Acceptable Use

You agree to use the Site only for lawful purposes and in line with these Terms. You agree not to:

We may suspend or block access to the Site for anyone we reasonably believe has violated these Terms.

6. Your Submissions

When you submit information through the Site, such as a reservation request, contact form, quote request, or uploaded document, you confirm that the information is accurate and that you have the right to provide it. We handle personal information as described in our Privacy Policy.

If you send us comments, ideas, or suggestions about our Site or services (“Feedback”), you grant us a non-exclusive, royalty-free, perpetual license to use that Feedback to operate and improve our business, without any obligation to you. Please do not send confidential information through general contact forms.

Reviews. Nothing in these Terms restricts your right to post honest reviews of, or otherwise communicate about, our services or your experience with us.

7. Electronic Communications

When you contact us or submit a request through the Site, you agree that we may respond by email, phone, or text message about your inquiry or reservation. We send marketing text messages only with your consent, and you can opt out at any time by replying STOP. Message and data rates may apply. See our Privacy Policy for details.

8. Third-Party Links, Widgets, and Services

The Site may include links to, or content and features provided by, third parties, such as Google Maps, Google reviews, embedded videos, social media pages (Facebook, Instagram, and LinkedIn), payment processors, and reservation or form tools. We do not control these third parties and are not responsible for their content, availability, terms, or privacy practices. Your use of third-party services is governed by their own terms and policies. Reviews displayed through third-party widgets are the opinions of their authors and are provided by the third-party platform.

9. Privacy

Our Privacy Policy explains how we collect, use, and share information through the Site and in connection with our rental and chauffeured services. It is part of these Terms.

10. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not promise that the Site will be uninterrupted, error-free, secure, or free of viruses, or that information on the Site is complete, current, or accurate. Site content is for general information only. Any terms that apply to a vehicle or a rental are set out in the Rental Agreement.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ELEVATE LUXURY AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

This Section applies to claims about the Site only. Claims about a vehicle rental are governed by the Rental Agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and nothing in these Terms limits any liability that cannot be limited under applicable law.

12. Indemnity

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Elevate Luxury and its owners, members, managers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of another person. Indemnity relating to a rental is governed by the Rental Agreement.

13. Governing Law and Venue

These Terms and any dispute arising out of or relating to the Site or these Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules. You and we agree that any such dispute will be brought exclusively in the state or federal courts located in Marion County, Indiana, and each of us consents to the personal jurisdiction of those courts. Disputes arising out of a vehicle rental are governed by the law, venue, and dispute provisions of the Rental Agreement.

14. Changes to the Site and These Terms

We may change, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time. When we do, we will post the updated Terms on this page and change the “Effective date” above. Changes apply from the posted effective date and do not apply retroactively. Your continued use of the Site after that date means you accept the updated Terms. Updates to these Terms do not change any Rental Agreement you have already signed.

General. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, are the entire agreement between you and us about use of the Site.

15. Contact Us

Questions about these Terms? Contact us:

Elevate Luxury LLC
1238 Deloss St, Indianapolis, IN 46203
Phone: (317) 459-5318
Email: support@elevate-luxury.com

Draft – not legal advice; review by Indiana counsel before publishing.